Contact customer service
本草草本實驗室
Business and customer service hours: Monday–Friday 09:00–18:00 (Taiwan time)
Business address: No. 229, Zhongpo South Road, Xinyi District, Taipei City
Customer service email: service@recurrence-herb-lab.com
Briefly describe your question in your message. For order enquiries, please include your order number and the email address used at checkout.
To help us assist you faster
- Product questions: product name, batch number on the packaging and a description of the issue.
- Delivery questions: order number and current shipping status.
- Product issues: clear photos of the outer box, product, label and affected area.
- Account questions: your registered email address. Do not share passwords, verification codes or full payment details.