Website and account use
You must provide accurate information through which you can be contacted, and protect your email account, login links and website account. Automated, deceptive, security-compromising or otherwise improper use of the website is prohibited.
Products, prices and orders
We make every effort to keep product descriptions, images, stock and prices accurate. If there are obvious errors, insufficient stock, delivery restrictions or other circumstances preventing fulfilment, we may cancel or adjust an order after notification. The formation of a transaction and completion of payment are subject to final confirmation by the website and payment provider.
Payment, delivery and returns
Payments are processed by the provider displayed at checkout. Delivery coverage, charges, order changes and after-sales handling follow the website's “Shipping and returns” page and applicable laws.
Herbal information and health disclaimer
Website articles, flavour descriptions and usage scenarios are provided solely for general product and botanical knowledge. They are not medical advice and cannot replace diagnosis or treatment. Follow product labels; if you have allergies, illness, are pregnant or breastfeeding, or take medication, consult a qualified professional first.
Intellectual property and liability
Unless otherwise stated, brands, text, images, designs and other website content are protected by applicable intellectual property rules. Bulk extraction, reproduction, distribution or commercial use without permission is prohibited.
We take reasonable steps to maintain service availability and security, but cannot guarantee uninterrupted networks, third-party services or operation on every device. These terms do not affect liabilities that cannot legally be excluded or limited.
Updates to terms and contact
These terms may be updated as services, technology or laws change. The latest version will be published on this page. If you have questions, contact us through Facebook or LINE customer service.